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866-206-1781 |
info@insynq.com |
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Why is application hosting so popular with accountants, CPAs,
bookkeepers and their clients? |
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The main reason is that it eliminates the need to travel to and from
client locations, or to physically transfer files and documents.
Accountants, bookkeepers and businesses can all work in the same data
file at the same time, from anywhere. And with a tiered permission
structure, accountants can manage all of their clients data files with a
single login. Accountants like working in the cloud because they can
handle additional clients and work with people that are further away.
Businesses like it because their accountants can provide better service
with anywhere, anytime access to their data. |
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Why not host applications and data for me and my clients in-house? |
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The cost to buy, manage and maintain applications and servers is
generally too much for the average small or medium-sized business. Plus
you would be responsible for the security and support your clients
demand. Our services work a lot like your water or electrical service.
Costs are lower because you only pay for what you need, when you need to
use it, and it is provided by certified professionals. With InsynQ, the
overall cost to run and maintain a network is lower, because services
are provided in bulk. |
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Why should I choose InsynQ over another hosting provider? |
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Although there are many providers out there, InsynQ is one of the oldest
application hosting providers in existence today, and has more
experience than anyone else. We work directly with software developers
to test, deploy and maintain applications in the cloud. These
relationships, combined with our experience, is why we can offer more
applications than any other provider. |
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Is cloud computing safe? How is security handled? |
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In the majority of cases, our security is more extensive than what most
businesses can afford to manage. Our servers are hosted in secure
facilities where they are virus protected, monitored and backed up. We
utilize enterprise-class firewalls and employ layered encryption
strategies to give you secure remote access and protect the network you
use from outside intrusion. Application and security upgrades are
regularly tested and performed by certified security experts. |
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How do I move my application and data to the cloud? |
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Moving to the cloud is a very simply process that is primarily handled
by InsynQ engineers. An account manager will get the licensing and user
information required to set up your Virtual Desktops with the
applications you need. They will also walk you through the process of
accessing your Desktop via web browser, and make sure you know how to
use the system. Upon getting set up, you will be provided with
information on how to move your files and data over to the cloud. If at
any time you need help or have a question, InsynQ Support is available
to help you. |
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Do I need new/additional
software licenses? Can I add more software as needed? |
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You can provide us with your current license, purchase a new one or even
rent select applications from us (see Apps for Rent under the Hosted
Apps tab). Either way, we help you properly license your software so you
have full access to manufacturer support when you need it.
Additional software can always be added as your needs change or your
business grows. Our Public Cloud allows users to choose from a select
list of apps that are ready to deploy, and our Private Cloud offers
people the ability to fully customize their Virtual Desktop with the
apps they need. If you don't see the app you need on one of our
extensive lists, let us know. Chances are, it can be hosted in the cloud
after our engineers test it. |
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How do I manage my account? |
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Account administrators have the ability to log on to our Self-Serve IT
(SSIT) platform to manage accounts. SSIT is where you can view basic
account info, place orders to add or remove profiles and applications,
view the status of all orders and access past and current billing
information. You can even view the status of support tickets, so you
know when an issue has been resolved. |
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Can I print from my Virtual Desktop? |
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Yes. Printing from an InsynQ Virtual Desktop is easy and requires no
additional software, drivers or fees. Your Desktop will automatically
pick up local printers, so no matter where you are, printing is readily
available. You can even print to PDF and create documents the same way
you always have. |
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Are hosted applications the same as the online versions? |
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No. One of the key benefits of using a Virtual Desktop to host your
applications is that the applications are the same as the ones you
currently use on your computer, not a watered down version.
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